Shipping Policy

For USA Domestic orders, we use USPS First Class with tracking.

For Canada & Mexico orders, we use UPS, running on an equivalent to First Class International service.

For Europe, UK, and International, we use Landmark Global, running on an equivalent to First Class International service.

Once the package has landed in the destination country, it is delivered by the domestic mail carrier in that country.

How does YameGift handle returns?

Each item is made to order for every customer - and as such, we cannot accept general returns for items. This includes:

• Change of mind
• Items ordered in error (including wrong quantity, design, or variant selected)
• Exchanges for an alternative design, product or size
• Not as expected items
• Unwanted items

The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.

In most cases, we will replace your order if there is a problem such as a defect or broken in transit.  Our process takes 3-5 days to produce as we need to let the ink and glass on the handcrafted item settle and check for defects before shipping.